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WWW.MOTOPARTS-ONLINE.COM

WE GOT THAT!

Conditions of Use



These terms and conditions form the basis on which you can visit us and our website. You must read these Terms and Conditions carefully and we recommend that you print and keep a copy for your future reference. By accessing, browsing, using or registering with the website, you confirm that you have read, understood and agree to these website terms in their entirety. If you do not agree to these website terms in their entirety, you must not use this website.


General terms and conditions



This site is owned and operated by ​motoparts online.com.​("the company")​ If you have any queries about these terms and conditions or if you have any comments or complaints on or about our website, you can contact us 


1.    The contract between us



We must receive payment of the whole of the price for the goods that you order before your order can be accepted. Once payment has been received by us we will confirm that your order has been accepted by sending an email to you at the email address you provide in your order form. Our acceptance of your order brings into existence a legally binding contract between us. If we cannot supply you with the product or service you ordered, we will inform you of this in writing (normally email) or by phone and, if you have already paid for the product of service, refund you in full as soon as reasonably possible.


2.    Ownership of rights



All rights, including copyright, in this website are owned by or licensed to​ the company​. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non commercial use, is prohibited without our permission. You may not modify, distribute or repost anything on this website for any purpose.


3. Accuracy of content



We have taken care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at the time of publishing and that all goods have been fairly described. However, orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised on this website. Any weights, dimensions and capacities given about the goods are approximate only. To the extent permitted by applicable law, ​the company disclaims all representations and warranties, express or implied, that content or information displayed in or on this website is accurate, complete, up-to-date and/or does not infringe the rights of any third party.


4. Damage to your computer



​the company uses reasonable efforts to ensure that this website is free from viruses and other malicious or harmful content. However, we cannot guarantee that your use of this Website (including any content on it or any website accessible from it) will not cause damage to your computer or other device. It is your responsibility to ensure that you have the right equipment (including antivirus software) to use the website safely and to screen out anything that may damage or harm your computer or other device. Except where required by applicable law, ​the company  shall not be liable to any person for any loss or damage they suffer as a result of viruses or other malicious or harmful content that they access from or via the website.


5. Availability



All orders are subject to acceptance and availability. If the Goods you have ordered are not available within 7 days, we will contact you by e-mail or phone (if you have given us details). You will have the option either to wait until the item is available from stock or to cancel your order.


6. Ordering errors



You are able to correct errors on your order up to the point on which you click on “submit” during the ordering process.


7. Product and service descriptions



We have taken reasonable precautions to try to ensure that prices quoted of the website are correct and that all products have been fairly described. However, when ordering products or services through our website, please note that:


Orders will only be accepted if there are no material errors in the description of the goods or services or their prices as advertised on the website


 


Packaging may vary from that show on the website


The weights, dimensions and capacities shown on the website are approximate only


Whilst we try to display the colours of our products accurately on the website, the actual colours you see will depend on your monitor and we cannot guarantee that your monitor’s display of any colour will accurately reflect the colour of the product on delivery


All items are subject to availability. We will inform you as soon as possible if the product (s) or service (s) you have ordered are not available and we may offer alternative products (s) or service (s) of equal or higher quality or value.






8. Payment terms



We will charge your credit/debit card account for payment upon despatch of your order, however at the point you place the order, the money will show as an unavailable balance on your account. We accept no liability if a delivery is delayed because you did not give us the correct payment details. If it is not possible to obtain full payment for the goods from your account then we can cancel the contract and or suspend any further deliveries to you. This does not affect any other rights we may have.


For international orders:- Whilst there is a converter option on our website this is only an approximate price (where applicable). International credit card providers or banks will determine the exchange rate and may add an additional processing or administration charge in relation to such payment which international card holders will be liable to pay.


9. Delivery charges


Delivery charges vary according to the type of goods ordered and cannot be refunded.


10. Delivery


We send all orders out promptly if the item is in stock.WE ARE NOT RESPONSIBLE FOR SHIPPING DELAYS INTERRUPTIONS AND POOR SERVICE BY DELIVERY COMPANIES


Occasionally, the supply of your products (s) may be delayed or prevented for reasons beyond our control – for example, material shortages, import delays or higher than anticipated demand. Where this is the case, we will, of course, make every effort to keep you informed but shall be under no liability to you for such delay or failure.


Damaged or incorrectly supplied products: You should check all products you receive against your order. If the products you receive are damaged or incorrectly supplied on delivery then you must note the details of any damage or error in supply on the delivery documentation and inform us (by post, phone or e-mail) within seven working days of delivery. You must return the products to us as soon as possible after informing us that the products are damaged or have been incorrectly supplied. Please note that we will not accept the return of any damaged or incorrectly supplied products where you fail to notify us of this within seven working days of receiving them.


Other cancelled products: If you want to cancel products that are not damaged or incorrectly supplied, then you must inform us of this within seven days of delivery. You must take reasonable care of the products that you wish to cancel and not use them. Products should be returned promptly, unopened ant at your cost. (see item 13 Cancellation rights)


11. Risk and ownership


Risk of damage to or loss of the goods passes to you at the time of delivery to you, or if you fail to take delivery at the agreed time, the time when we tried to deliver. You will only own the goods once they have been successfully delivered and when we have received cleared payment in full. You must also ensure that the goods are fitted (where applicable) by a trained, competent technician.


12. Acknowledgement of your order


An auto-generated email will be sent to acknowledge your order (provided you have supplied us with a correct email address). Should there be any problem with supply we will email you seperatly.


13. Cancellation rights

13.1   you have the legal right to cancel your order within seven days of receipt of your goods under certain circumstances (with the exception of any made to order items, clothing,helmets, electrical goods and special orders). 20% restocking fee will be charged for all goods accepted and returned for credit or exchange and return shipping is buyers cost.when you buy things the contract is final. You don't have the right to return goods and exchange them or get a refund simply because you've changed your mind or your circumstances have changed.you do not have the right to cancel a sale because you have changed your mind about the product or its color looks slightly different in real life than it did on your computer monitor or phone screen..You do not have the right to exchange or return items because you purchased in error,or for a different application or model than the one we have described.




13.2    You cannot cancel your contract if the goods you have ordered are newspapers or magazines or if you have taken any audio or video recording or computer software out of the sealed package in which it was delivered to you or you have electrical goods and special orders (items which we do not normally keep in stock)]


13.3    If you have received the goods before you cancel your contract then [unless you do not have a right to cancel] you must send the goods back to our contact address at your own cost and risk. If you cancel your contract but we have already processed the goods for delivery you must not unpack the goods when they are received by you and you must send the goods back to us at our contact address at your own cost and risk as soon as possible.ALL RETURNS ARE TO BE PRE APPROVED BY US IN WRITING BEFORE WE WILL ACCEPT THEM BACK.UNSOLICITED RETURNS WILL BE REFUSED.




14.    Cancellation by us


14.1    We reserve the right to cancel the contract between us if:


14.1.1    we have insufficient stock to deliver the goods you have ordered;

14.1.2    we do not deliver to your area; or

14.1.3    one or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.


14.2    If we do cancel your contract we will you of this in writing (normally email) or by phone and, if you have already paid for the product of service, refund you in full as soon as reasonably possible.



15. Liability



15.1    If you do not receive goods ordered by you within 30 days of the date on which you ordered them, we will have no liability to you unless you notify us in writing at our contact address of the problem within 60 days of the date on which you ordered the goods (unless this is not reasonably practicable). If you notify a problem to us under this condition, our only obligation will be, at your option:


15.1.1    to make good any shortage or non-delivery;

15.1.2    to replace or repair any goods that are damaged or defective; or

15.1.3    to refund to you the amount paid by you for the goods in question in whatever way we choose.


15.2    Both parties shall only be liable under this contract for losses, which are a reasonably foreseeable consequence of the relevant breach of contract.


15.3    You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from our site. The importation or exportation of certain of our goods to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the goods you purchase.


15.4    Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.


16. Notices


Unless otherwise expressly stated in these terms and conditions, all notices from you to us must be in writing and sent to our address 


17. Changes to legal notices


We reserve the right to change these terms and conditions from time to time and you should look through them as often as possible.


18.Law, jurisdiction and language


This website, any content contained therein and any contract brought into being as a result of usage of this website are governed by and construed in accordance with law. Parties to any such contract agree to submit to the exclusive jurisdiction of the courts . All contracts are concluded in English.


19. Invalidity


If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.


20. Privacy


You acknowledge and agree to be bound by the terms of our privacy policy.


21.  Third party rights


Nothing in this Agreement is intended to, nor shall it confer any rights on a third party.




PRIVACY POLICY

IMPORTANT – PLEASE READ CAREFULLY


​We are unable to reveal details of our transactions to anyone except the owner of such a transaction.We require communication is via the registered email address of the purchaser and we reserve to right to ask for details of the transaction to determine that you are the rightful owner of that transaction at any time.​



the company is committed to respecting the privacy rights of visitors to its website. This privacy policy explains how we collect, store and use personal data about you when you browse the Website, shop with us or otherwise provide your personal data to us.  It provides you with details about the types of personal data that we collect from you, how we use your personal data and the rights you have to control our use of your personal data.



You must read this privacy policy carefully and we recommend that you print and retain a copy for your future reference. By accessing, browsing or otherwise using this Website, you confirm that you have read, understood and agree to this privacy policy in its entirety.  If you do not agree to this privacy policy in its entirety, you must not use this Website.

Who We Are



We respect your right to privacy and will only process personal data you provide to us in accordance with the Data Protection Act 1998, the Privacy and Electronic Communications (EC Directive) Regulations 2003 and other applicable privacy laws.

If you have any questions about how we collect, store and use personal data, or if you have any other privacy-related questions, please contact us by any of the following means:


   

    *  e-mail us here


When contacting us, please remember to quote your name and contact details along with any  account number or correspondence reference you may have.

Children


We do not and will not knowingly collect information from any unsupervised person under the age of 18.  If you are under the age of 18, you must not use this Website or submit any personal data to us unless you have the consent of, and are supervised by, a parent or guardian.

The personal data we collect about you

When you make purchases from ​us (including purchases made in-store, over the phone, or via our Website) we may collect the following personal data about you:


    * your name, age, date of birth and sex;

    * your billing and delivery postal addresses, phone, fax and e-mail details;

    * where you have registered with us, your user name and password;

    * where you place an order with us, your payment card details;

    * your communication and shopping preferences;

    * your browsing and online shopping activities; and

    * make and model of your Motorcycle(s).


We may also collect some or all of the above personal data about you when you access and browse this Website or any third party site (as described below), including when you sign up to receive newsletters.  We may also collect some or all of this personal data from third parties who have your consent to pass your details to us.

How we may store and use your information

(and third party data processors acting on our behalf) may collect, store and process your personal data:


    *  to make this Website available to you and to provide you with content which is tailored to your individual tastes;

    * to maintain any registered account that you hold with

    * with your agreement, to contact you (including by SMS and e-mail) about promotional offers and products and services which we think may interest you and for customer satisfaction and market research purposes;

    * to provide our goods and services to you and for associate purposes, including verifying your identity;

    * for research, analysis, testing, monitoring, risk management and administrative purposes; and

    * for any related purposes, or where we have a legal right or duty to use or disclose your information (including for crime and fraud prevention and related purposes).


We also process your payment card details in order to complete any purchase that you make through this Website and, in certain instances, disclose your personal data to third party credit reference agencies to perform credit checks against you. When you place an order with us, we may offer to retain your payment card details for your convenience to save you having to re-enter these details on a future occasion.

In addition, we may collect anonymised details about visitors to our Website for the purposes of aggregate statistics or reporting purposes.  However, no single individual will be identifiable from the anonymised details that we collect for these purposes.

Except as set out in this privacy policy, we will not disclose, sell or rent your personal data to any third party. If you do consent but later change your mind, you may contact us and we will cease any such activity.

In the event that a third party acquires all (or substantially all) of our business and/or assets, we may disclose your personal data to that third party in connection with the acquisition. We may also disclose your personal data where necessary to comply with applicable law or an order of a governmental or law enforcement body.



If you have any questions about how we collect, store and use personal data, or if you have any other privacy-related questions, please contact us by any of the following means:


    

    * e-mail us 


When contacting us, please remember to quote your name and contact details along with anyaccount number or correspondence reference you may have.

E-mail newsletter preferences


We provide you with the ability to control whether or not to receive e-mail newsletters, or to change the types of e-mail newsletters you receive, through your account preferences.

Targeted updates and marketing


If you have agreed that we can contact you for marketing purposes we may send you emails and other communications relating to products and services which we think will be of interest and relevance to you as an individual.  We do this by monitoring the browsing and online shopping habits of customers and providing them with information on products they have viewed and related products.

Cookies




Please check back regularly to keep informed of updates to this privacy policy.